Frequently Asked Questions
Where is your merchandise made?
All merchandise is proudly manufactured in the United States and decorated by unionized artisans.
Does On Offense receive the proceeds from this store?
Yes On Offense With Kris Goldsmith owns this store and receives 100% of its revenue.
When will I receive my order?
Orders ship from the northeast USA in 1-2 business days, then spend an additional 1-6 business days in transit depending on your delivery address.
During checkout we provide our best estimate for time until delivery but make no guarantee. Read our full shipping policy for details.
How can I make an exchange or a return?
All sales are final. Our products are manufactured to order and cannot be returned. Please be sure to double check the accuracy of your order details before checking out.
If you experienced a problem with your order, please reply to your order confirmation email for customer service. Read our full return policy for details.
Contact Us
Use this form to send us your merchandise related questions. Please note: replies will be sent by a customer service agent from our merchandise vendor, F.I.I.
For all other matters please visit WeAreOnOffense.com.